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Policies That Protect Your Account and Your Rights

Every term we publish exists to keep your account secure and your relationship with rebet clear. Access to our platform depends on your state's law and eligibility, so we lay out exactly what applies to you — no fine-print surprises.

State-Dependent AccessAccount Privacy RulesData Retention PolicyUser Rights OutlinedContact Paths Available
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rebet Policies That Protect Your Account and Your Rights
POLICY CONTACT

Reach Us With Legal or Policy Questions

If you have a question about your rights under our terms, need to request a data correction, or want clarification on eligibility in your state, these are the direct paths to reach our team. We don't route policy questions to a generic helpdesk — account and legal inquiries get handled by the right people.

Team online

Live Chat

Start a chat from your account dashboard for real-time answers on policy questions, account status, or eligibility concerns tied to your state.

Email Support

Send a detailed policy or data request to our support email. Include your account ID so we can locate your record and respond accurately.

Account Help Center

The Help Center in your account settings covers common policy topics — data requests, account closure, and state eligibility — with step-by-step context.

HOW WE HANDLE IT

Data Security, Cookies, and Account Retention

We take a straightforward approach to data: collect what's needed, protect it, and give you clear control over it. Below is how we handle the four areas that matter most to your account privacy and security.

Data Handling

Personal data collected at sign-up — name, address, payment method details — is stored encrypted. We never sell your data to third parties outside the payment rails you choose, such as PayPal or Venmo.

Cookies and Tracking

We use cookies to keep your session active on mobile and desktop, remember your preferred game lobby view, and measure site performance. You can adjust cookie preferences in your browser settings at any time.

Account Security

Login is protected by a one-time passcode sent to your registered email or phone. If unusual activity is detected on your account, we flag it and may temporarily restrict access until you verify your identity.

Retention and Deletion

We retain account data for the period required by applicable state law. If you close your account, submit a deletion request through the Help Center and we will confirm the scope of what can be removed under our retention obligations.

Common Legal and Privacy Questions Answered

These are the questions we actually hear from account holders — about rights, data, access, and how to make changes. Straight answers, no runaround.

Access depends entirely on your state's law. We check eligibility during registration. If your state does not permit this type of platform, you won't be able to complete sign-up.

We collect your name, date of birth, address, and contact details for identity verification. Payment method data — such as your PayPal or Play+ account — is handled by those providers under their own security standards.

Submit a data access request through the Help Center in your account settings. Include your account ID. We'll respond with details of what we hold and how it's used, consistent with applicable state privacy law.

Yes. Send a deletion request via the Help Center or email support. We'll confirm what can be removed — some data may be retained for the period required by state law, and we'll explain exactly what and why.

Cookies keep your mobile session active, save your lobby preferences, and help us measure which features you use. You control cookie settings through your browser; disabling them may affect session continuity.

Reach our support team via live chat or email with your account ID and a description of the concern. Policy and data issues are escalated to the appropriate team, not handled by a general queue.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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